Oh man! ... That's unfortunate to hear. Trust me, I've been there!
Rest assure that all items are carefully and protectively packaged. Ordermelove is very precise when it comes to the deliverance of every single item!
Well known, major companies usually provide an insurance policy for such cases. As a small start up business, incidents like these are handled and insured under the shipping carrier.
Ugh, I know, the runaround. I'm sorry!
Ordermelove is not responsible for lost, damaged, or marked delivered packages by the United States Postal Service (USPS).
In the case, you have been notified of your tracking information which clearly reports that your package(s) were delivered but never received the item(s) and you suspect that your package has been stolen, please contact your local USPS Branch right away and file a claim at:
https://www.usps.com/help/claims.htm
With further assistance for your case, I will also do my part in partaking in the investigation. Please send your claim number(s), tracking number(s), and all supporting information to [email protected].
I will do my best to resolve the issue. Thank you for your love, support, and patience!